CUSTOM CLOTHING POLICY

At Tutkaa, we take pride in creating custom clothing specially tailored to your unique preferences. As each piece is made to order and customized for individuals, please read our policy carefully to understand how we handle cancellations and refunds.

Cancellations:

1. Cancellation Period: You may cancel your order within 24 hours after placing it. Please ensure that all customization details are accurate during this period, as changes cannot be made after this time.
2. Cancellation Process: To request a cancellation, please email us at [your email address] within the 24-hour window. Cancellations beyond this time frame will not be accepted.

Refunds:

1. Refund Process: Refunds will be processed to the original payment method (Credit Card / Net Banking / Debit Card Account) within 7 business days if the cancellation request is made within 24 hours of placing the order.
2. No Refunds Beyond 24 Hours: Beyond the 24-hour cancellation window, we do not offer refunds due to the personalized nature of our custom-made clothing. Each piece is created exclusively for you, and as a result, we cannot accept returns or offer refunds after this period.